Critical Info: Lenovo Recalls Select ThinkPad X1 Carbon Laptops

Critical Info

Critical Info: Lenovo Recalls Select ThinkPad X1 Carbon Laptops

Yeo & Yeo Computer Consulting

Lenovo has recalled select ThinkPad X1 Carbon 5th Generation laptops manufactured between December 2016 and October 2017. Lenovo has determined that a limited number of such laptops may have an unfastened screw that could damage the laptop’s battery causing overheating, potentially posing a fire hazard. Lenovo has received three customer reports of a battery overheating that resulted in damage to the laptop. Lenovo has received no reports of harm to any person or property, other than to the laptop. Laptops manufactured on or after November 1, 2017 are not affected.

Effective immediately, Lenovo is offering free service inspections for all affected ThinkPad X1 Carbon 5th Generation laptops manufactured between the dates as stated above. The affected systems can be identified by machine type, serial number and build date.

To confirm if a ThinkPad X1 Carbon 5th Generation laptop (Machine Types: 20HQ, 20HR, 20K3, 20K4) is affected, visit the recall site support.lenovo.com/X1C_5GEN_RECALL and follow the instructions while using the potentially affected laptop. 

 

Yeo & Yeo Computer Consulting

Yeo & Yeo Computer Consulting

Yeo & Yeo Computer Consulting was formed in 1984 as an affiliate of Yeo & Yeo, P.C., CPAs & Business Consultants. The company has grown to more than 40 employees who serve clients in various industries. Our customers include small and mid-size businesses, Fortune 1000 companies, schools, health care facilities, local, state and federal agencies, and nonprofit organizations throughout Michigan.

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